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Returns

How do I return an item?

You may return any product, including sale or discounted items, within 14 days of receiving your order. (During lockdown level 2 this has been extended to 21 days).

Items must be returned unworn, unaltered and unwashed. All original packaging and labelling must be returned also.

Sale or discounted items can be returned for an exchange of size, or for an item of equal value if we do not have the size you're after. You are eligible for a refund in the form of store credit for sale items. 

This includes items purchased with a discount code. 

Our physical stores can accept online returns or exchanges (depending on their stock!) so if you would prefer, you can pop in store with your packing slip and they'll hook you up. 

Send your return or exchange back to:

Huffer Online Returns

Level 1

182 Ponsonby Road

Ponsonby

1011

Auckland

OR

Huffer Online Returns

MELBOURNE CENTRAL


Level 2, Melbourne Central, La Trobe St & Swanston Street

MELBOURNE